We help our clients maximize the business results from mission-critical and large-scale IT initiatives, beginning with defining the business goals and proper set up all the way to implementation and ensuring extended success. Proactively managing both business and IT activities in concert with each other is required to ensure business results will equal or exceed expectations.
Every year, banks invest money in IT projects to enable strategic initiatives or to upgrade aging systems, but fail to reap their promised benefits. Those costly failures remain one of the toughest challenges facing CIOs and the businesses they serve.
For IT initiatives, most of the effort is focused on technical issues such as requirements definition, vendor selection, system customization, technology procurement and system rollout, while a small percentage on the related business activities of process redesign, organization design, incentive realignment and training. Yet those business activities are critical to realizing the value.
We help our clients diagnose potential effectiveness issues, ensure successful implementation of an IT transformation program, or, in some cases, prescribe an action plan to get a faltering project back on track.